Sub-processor List
Last updated: April 2026
MoyoChat engages the following third-party sub-processors to provide the platform. Each sub-processor has been assessed for appropriate security and data protection practices.
| Sub-processor | Purpose | Data Location | Data Processed |
|---|---|---|---|
| Amazon Web Services (AWS) | Infrastructure hosting, AI processing (Bedrock) | Sydney, Australia (ap-southeast-2) | All platform data |
| Supabase | Database, authentication, real-time | AWS Sydney | User accounts, conversations, knowledge base |
| Anthropic (via AWS Bedrock) | AI language model (Claude) | Sydney, Australia | Chat messages (ephemeral, not stored by Anthropic) |
| Vercel | Frontend hosting, CDN, edge functions | Global CDN (origin: US) | Static assets, server-rendered pages |
| Stripe | Payment processing | US (PCI DSS Level 1) | Billing data, payment methods |
| Resend | Transactional email delivery | US | Email addresses, notification content |
| Sentry | Error monitoring | US | Error logs, stack traces (no PII) |
| OpenAI (optional) | Alternative AI provider | US | Chat messages (only if customer opts in) |
Change Notification
MoyoChat will notify customers at least 30 days before adding new sub-processors. Customers may object to any new sub-processor within that period. If an objection cannot be resolved, the customer may terminate the affected services.
For questions about our sub-processors, please contact privacy@moyochat.com.